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Gather the Necessary and Vital Information for Your Claim

  • Create a detailed account of the accident to the best of your knowledge, including the date, time and location of the accident. Remember to include clothing, weather conditions and even what footwear you were wearing. Keep any damaged items as this will help to further support your claim.


  • Record the personal details of as many witnesses as possible. Try to attain a written description of what they saw happen.


  • Record police officer details, including the officers base police station and a crime reference number.


  • Exchange insurance company details with the other party.


  • Take photographs of the accident. All modern mobile phones have a camera and this quality is sufficient. If you cannot take photographs, make a sketched plan of the accident scene.


  • In the event of sustained injuries, seek medical help and make a note of the doctors name or the hospital's accident and emergency reference number. Photograph any visible injuries.


  • Keep all receipts incurred as a result of the accident (Travel etc).


  • The A1 Accident Assist Claims Procedure

    1. An A1 Accident Assist representative will gather the details of your accident as follows:

  • Your personal details

  • The accident date

  • Detailed account of the accident

  • Injury details and medical history since the accident

  • Police and local authority details

  • Details of the responsible 3rd party for your accident


  • 2. A1 Accident Assist will then appoint a solicitor to your case, who will contact you forthwith.

    3. An independent medical report will be carried out by an approved medical specialist. A1 Accident Assist can also organise for further medical help if required.

    4. The amount of compensation is negotiated by your appointed solicitor.

    5. Upon agreement by both you and your solicitor, a cheque for 100% of the compensation is sent to you.
    A1 Accident Assist Ltd: Registered in the UK 6327144 - VAT Number 917356804
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